Utilizing Data From ERP Systems to Bring About Success

Praveen Panchal, VP & CIO, City College of New York
Praveen Panchal, VP & CIO, City College of New York

Praveen Panchal, VP & CIO, City College of New York

Innovative Ways To Foster Growth Within Their Organizations
It is true that the demand for high quality and consistent services that augment the pedagogical and administrative experiences across higher education is growing persistently. Nowadays, the technology landscape is changing rapidly and so is the adoption of these technologies by faculty and students. Higher education CIOs are required to adapt to these changes equally fast. From a CIOs perspective, in order to foster growth, I would consider developing a comprehensive strategy with an all inclusive approach in which the business side of the house, the vendors and the external environment will influence the planning process, not just the technologies and the internal IT staff. CIOs will have to create strategic partnerships with technology providers who will play a big role in delivering key business and IT solutions to help address these challenges.

Infrastructure Investment To Counter The Onslaught Of Digital Content And Mobile Devices
The proliferation of consumer devices, the BYOD (Bring-your own- device) model and the need for delivery of high quality digital content have shifted the whole dynamic. The challenge is to figure out the implications of these on IT’s infrastructure, effects on support strategy and lastly security, privacy and compliance implications. Higher education CIOs will have to find a critical balance to meet these challenges and at the same time keep users happy and productive.

Role Of Big Data In The Education Space
The jury is still out about the role of big data in the higher education space. Data driven decision making or predictive analytics tools have existed for quite some time without using big data. For unraveling student risk, degree auditing, first year success rate, optimum course scheduling, etc. do not need big data and existing Student Information Systems (SIS) or ERP Systems can do just fine without it. Even though higher education institutions have enormous amounts of data relating to students, very few are likely to derive value from it.

Technologies And Initiatives That Helped The University Excel
Technology is just an enabler and most technologies have been commoditized. Of course, there is a cost involved in implementing successful technology but that’s about it. The key is to implement the right technology at the right time. To implement a successful technology you must seek advice and information from a wide range of people, including those who do not agree with you. Thoughtful listening and the consideration of all sides of an argument will help a great deal in developing your strategy.

Technological Trends Impacting The Education Sector
A few of the trends that I am observing are big data mining and predictive data analysis, BYOD model, hybrid (public/ private mix) cloud, and enterprise social networking which are significantly impacting CIOs strategies.

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